Information that we ask you to provide
Liberty PlugIns’ primary goal in collecting information is to allow us to offer products and services which are relevant to plug-in vehicle drivers like you. Personal information also allows us to provide services and features intended to meet your needs and to customize our products and services to make your experience positive and efficient. Based on your use of our products and services and our business relationship with you, we may collect different types of personal information such as contact information, billing information and personal history to allow us to better serve you.
Information we collect automatically from the equipment used to charge your car
We automatically receive certain types of information whenever you charge your plug-in vehicle, and when you use your Liberty PlugIns phone app and Web site. For example, when you access the website, we automatically collect your devices’ and computer’s IP address, the date and time of your access and the type of browser you use. We also automatically collect information about your computer’s operating system, your location and the Web site accessed. Other information we collect when we provide you service includes when you use your workplace vehicle charger or access the Liberty PlugIns charging network, the duration of your charging session, how much power you consume and the location of the charging station you choose.
Some of this information is automatically collected through systems or tracking tools such as cookies, tracking pixels, and web beacons. Cookies allow us to track aggregate and individual use of our services and to enable features to our web pages.
How we use information
We may use your personal information to contact you. We may respond to your comments or requests for information or we may contact you if needed in the course of fulfilling a service request or processing payments. We may also use your personal information to confirm and verify your status as a user of the Liberty PlugIns system. We will also use personal information about you to improve our marketing and promotional efforts, to optimize the products and services for our customers, to develop new products and services, to analyze our web site usage and to improve our content and product offerings. We may also use this information to deliver information to you that is targeted to your interests.
How we share information
While we take the steps to protect your personal information, sometimes information is shared with third parties. We share the information we collect with owners of Liberty PlugIns equipment (with your employer, for example), and its subsidiaries and affiliates, to offer you products and services that may be of interest to you. Also, we may share information with Liberty PlugIns equipment owners, third parties and business partners that is in aggregated or anonymous form so that it does not divulge personal information, and may work with those entities to do research, including for marketing purposes, and provide and improve products and services. When we employ non-Liberty PlugIns companies to aggregate information on our behalf, the requirements for sharing personal information with non-Liberty PlugIns companies apply. Your personal information may be shared with third parties for the following purposes:
If Liberty PlugIns or substantially all of its assets are transferred through merger, acquisition, bankruptcy or any other change of corporate control then personal information will be transferred with the assets and personal information may be disclosed as part of any such transaction.
Your California privacy rights
Policy, 1482 East Valley Rd. Ste 329, Santa Barbara, CA 93108